Category Archives: AI News

How NLP & NLU Work For Semantic Search

Natural Language Processing for Semantic Search The interpretation grammars that define each episode were randomly generated from a simple meta-grammar. An example episode with input/output examples and corresponding interpretation grammar (see the ‘Interpretation grammars’ section) is shown in Extended Data Fig. Rewrite rules for primitives (first 4 rules in Extended Data Fig. 4) were generated […]

Intercom + Zendesk Integration Autopilot Integrations

Intercom VS Zendesk Customer Communication Technologies Market Share Comparison Customers can search the help center by query keywords and sort through articles in 40 languages. Intercom and Zendesk, two of the most popular customer service platforms have gained popularity and unique clientele for themselves since their launch. While both are customer-centric, it is worth mentioning […]

25 examples of NLP & machine learning in everyday life

What is Natural Language Processing? Ultimately, this will lead to precise and accurate process improvement. NLP customer service implementations are being valued more and more by organizations. From a corporate perspective, spellcheck helps to filter out any inaccurate information in databases by removing typo variations. Wondering what are the best NLP usage examples that apply […]

5 Use Cases of Insurance Chatbots

7 Use Cases of Insurance Chatbots for a better Customer Experience This also allows customer service agents to focus on more complex queries, further streamlining operational efficiency. Today, they can shop for policies online, read reviews, compare offerings of different insurance providers, and even self-service their policies. Innovating your agency’s approach to marketing and customer […]

Improving Health Insurance Chatbots with Conversational AI

What is Insurance Chatbots? + 5 Use-case, Examples, Tools & Future For insurers, chatbots that integrate with backend systems for creating claim tickets and advancing the process of managing claims, are a cheaper and more easy-to-use solution for staff than a bespoke software build. Such chatbots can be launched on Slack or the company’s own […]

What is natural language processing NLP? Definition, examples, techniques and applications

What Is Natural Language Understanding NLU? AI technology has become fundamental in business, whether you realize it or not. Recommendations on Spotify or Netflix, auto-correct and auto-reply, virtual assistants, and automatic email categorization, to name just a few. In this article, we took a look at some quick introductions to some of the most beginner-friendly […]

Integrate Intercom with Zendesk, Intercom Zendesk integration with AI

Archbee March 2023 Product Updates MParticle is a Customer Data Platform offering plug-and-play integrations to Zendesk and Intercom, along with over 300 other marketing, analytics, and data warehousing tools. With mParticle, you can connect your Zendesk and Intercom data with other marketing, analytics, and business intelligence platforms without any custom engineering effort. However, if you […]

Using AI Image Recognition To Improve Shopify Product Search

The AI Revolution: AI Image Recognition & Beyond Argmax of logits along dimension 1 returns the indices of the class with the highest score, which are the predicted class labels. The labels are then compared to the correct class labels by tf.equal(), which returns a vector of boolean values. The booleans are cast into float […]